Q
How do I return an item?
Answer Question
A
1. Please reach out to Kentfaith customer support to initiate a return. Please state the reason for return; Please note that returns without customer service authorization will not be accepted, and the return address given by us shall prevail
2. Kentfaith support will share the corresponding return address with you within 24 working hours.
3. Items must be returned within 30 days after you receive them,if not,it will be refused or deduct 30% from the order value
4. For the refund to be processed in a timely manner, please be sure to send a return notification to Kentfaith support with the following information:
Name of the courier
Tracking number
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