1.Make sure you select SD card in Play videos from; 2.Make sure SD card status is Normal; If not, please format the SD card. If there are blank parts in the video timeline after formatting, please switch to another SD card. 

1.If the camera's current Wi-Fi and the Wi-Fi you want to switch can be connected at the same time, you can switch Wi-Fi directly by selecting Wi-Fi network in the settings interface. 2.When the camera is disconnected from the current WiFi, the app will show "Device disconnected". Click Troubleshoot to connect directly to a different wireless network. Or remove the camera from Tuya Smart and then connect the camera to the Wi-Fi you want to switch to. 

1. Make sure the camera is powered on and the router's network is working well. 2.Reboot the camera. If the camera is still disconnected after restarting, please remove the camera from the app and then reconnect it. 

1.Please make sure the SD card is not damaged. If the SD card is corrupted, please switch to another SD card. 2.If the network quality is poor, the camera may not read the SD card. You can change the picture quality from HD to SD in the LIVE interface. 

1.If the camera's current Wi-Fi and Wi-Fi you want to switch can be connected at the same time, you can switch Wi-Fi directly by selecting Wi-Fi network in the settings interface. 2.When the camera is disconnected from the current WiFi, the app will display "Device disconnected". Click Troubleshoot to connect directly to another wireless network. Or remove the camera from the Tuya Smart and then connect the camera to the Wi-Fi you want to switch to. 

1. Make sure the camera is turned on and the router network is working properly. 2. Restart the camera. If the camera is still disconnected after rebooting, remove the camera from the app and reconnect it. 

1. Take care of the SD card if it is not sent. Hvis SD-kortet he skadet, bytt til et annet SD-kort. 2. If the net sales value is short, it can be attached to the camera without reading the SD card. You can get picture quality from HD to SD in LIVE broadcasts. 

1. Pass to the other SD card in Spill from the video from; 2. Care for SD card status is Normal; Hvis ikke, formater SD kortet. Hvis det he tomme deler i videotidslinjen etter formatering, bytt til et annet SD-kort.