You will find some of the frequently asked questions about products. If you cannot find here an answer to your question please contact us
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1. please check your Junk folder as it might be waiting for you there.
2. please check if the email you put in our website is right to receive order confirmation.
3. Please enter a valid email when you register and verify your email address for order confirmation, shipping notification, emergency contact, etc.
4. if you find wrong email was filled, please contact us to correct it in our system.
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We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product stock location, size, weight, ect, please go to Logistics Tracking section to see exact shipping.