UPDATE: The company was very helpful in addressing the issue I was having with tripod phone holder not tightening completely, I really appreciated that. I did also buy a second one and had no problems with it at all, screwed on tightly and securely. Looks like the first one I bought just had a manufacturing defect. Because of this, I will be changing my review from 4 stars to 5 stars I am very excited about this product, hands free video and photo. The remote pairs easily and works perfectly. I see that some of them come with cases but mine did not. I did read under contents that one is not listed. I guess I missed out on the select few that came with one. No big deal.The one thing that prevented me from going to 5 stars is that the phone adapter when installed vertically does not tighten all the way. There is still some play and feels loose. It just keeps spinning and never actually tightening. I tried turning the ring that is under the plastic piece that turns the screw and it is as tight as it can get but still moves around. When the stand is left alone there will be no issue but I was hoping I would be able to walk around with it as well and shoot video. That way, I would be able to use it to stabilize the recording. That is my only gripe with the tripod, if any one knows any fixes or if the tripod does tighten all the way. Let me Know